Privacy policy.

Overview

MD Accountable ("we", "us", or "our") is a professional bookkeeping service based in Ontario, Canada, operated by Maya DeBuono. We are committed to protecting the privacy and confidentiality of our clients and website visitors. This Privacy Policy explains how we collect, use, and safeguard your personal information.

Information We Collect

We collect information you provide directly to us, including:

• Name, email address, and phone number submitted through our contact and intake forms
• Business information such as company name, industry, and financial details needed to provide bookkeeping services
• Communications and correspondence you send to us
• Payment information processed securely through third-party payment processors

We do not collect sensitive personal information beyond what is necessary to provide our professional services.

How We Use Your Information

We use the information we collect to:

• Provide bookkeeping, tax preparation, and payroll services to your business
• Respond to your inquiries and consultation requests
• Send service-related communications and reminders
• Comply with legal and regulatory obligations including CRA requirements
• Improve our services and website

We do not sell, rent, or share your personal information with third parties for marketing purposes.

Data Security

We take the security of your financial and personal information seriously. All client data is handled with strict confidentiality and processed through secure platforms. We use industry-standard security measures to protect your information from unauthorized access, disclosure, or misuse.

We follow data privacy and confidentiality practices consistent with professional bookkeeping standards in Ontario, Canada.

Third-Party Services

We may use trusted third-party services to operate our business, including accounting software, payment processors, and communication tools. These providers are contractually obligated to keep your information confidential and use it only to provide services on our behalf.

Messages submitted through our website contact and intake forms are sent directly to our business email address by our own website. They are not processed or stored by any third-party form service.

Cookies and Website Analytics

Our website may use basic cookies to improve your browsing experience. We do not use tracking cookies or share browsing data with advertisers. If you prefer not to accept cookies, you can disable them through your browser settings.

Data Retention

We retain your personal and financial information for as long as necessary to provide our services and comply with applicable laws and CRA record-keeping requirements. Client financial records are typically retained for a minimum of seven years in accordance with Canadian tax regulations.

Your Rights

As a resident of Ontario, Canada, you have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your information where legally permissible
• Withdraw consent to certain uses of your information

To exercise any of these rights, please contact us at info@mdaccountable.ca.

Instagram and Social Media

Our Instagram account (@md_accountable) is used for business promotion and educational content. We do not collect personal information through social media interactions beyond what is publicly available on those platforms. Our social media activities are governed by Meta's Privacy Policy in addition to this policy.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.

Contact Us

If you have any questions about this Privacy Policy or how we handle your information, please contact us:

MD Accountable
Email: info@mdaccountable.ca
Website: mdaccountable.ca
Ontario, Canada